The Boxwright
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Shipping Policy

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From our production floor to your warehouse or storefront — here is how we get your custom packaging to you.

Overview

After production and quality checks, your custom packaging is carefully packed and handed to trusted carriers. Shipping methods depend on order size, destination, and timeline discussed during quoting.

Processing & Production Time

Shipping timelines begin after proof approval and payment confirmation. Standard production is typically 8–12 business days.

Shipping Destinations

We primarily ship within the United States and Canada. International shipping may be available for qualified orders — contact us for a custom freight quote.

Carriers & Methods

We use reputable carriers such as UPS, FedEx, and freight partners for larger orders. Freight shipments may require delivery appointment or liftgate access.

Shipping Costs

Shipping charges are calculated based on weight, dimensions, destination, and service level.

Tracking & Delivery

You will receive tracking information by email when your order ships. Inspect shipments upon arrival and note visible damage on the delivery receipt when possible.

Damaged or Lost Shipments

If cartons appear significantly damaged on delivery, photograph the packaging and products and contact us within 48 hours.

Split Shipments

Large orders may ship in multiple cartons or partial shipments. We will notify you with updated timing and tracking as available.

Contact Us

Questions about this page or your order? Reach The Boxwright team using any of the details below.