Privacy Policy

Introduction

The Boxwright (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit theboxwright.com, submit a quote request, place an order, or communicate with our team.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site and services.

Information We Collect

We may collect the following categories of information:

• Contact details: name, company name, email address, phone number, and billing or shipping addresses.
• Project details: box dimensions, quantities, artwork files, product descriptions, and specifications shared in quote or order forms.
• Account and order data: order history, payment status, proof approvals, and customer service correspondence.
• Technical data: IP address, browser type, device information, pages visited, and cookies (see our Cookie Policy).

How We Use Your Information

We use collected information to:

• Respond to quote requests and provide packaging recommendations
• Prepare dielines, proofs, and production specifications
• Process orders, payments, and deliveries
• Send order updates, proofs, and customer support messages
• Improve our website, products, and customer experience
• Comply with legal obligations and prevent fraud

How We Share Information

We do not sell your personal information. We may share data with production and logistics partners, payment processors, technology providers under confidentiality agreements, and legal authorities when required by law.

Data Retention

We retain personal information only as long as needed to fulfill orders, maintain business records, resolve disputes, and meet legal requirements. Artwork and project files may be kept to support reorders unless you request deletion.

Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. No online transmission or storage method is 100% secure, but we work to reduce risk and review our practices regularly.

Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to opt out of marketing emails. Contact us to exercise these rights.

Children's Privacy

Our services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect revisions. Continued use of our services after changes constitutes acceptance.